For heating, cooling & renewables installers

Turn more
enquiries into
booked jobs.

You’ve paid to bring the enquiry in. Let’s make sure it gets a reply, a useful follow-up and a clear next step. Then keep that customer coming back.

Free 20-minute review · Three written next steps · No obligation

Mazhar Shakeel

You’ll work directly with me, Mazhar.
AI automation and reporting, built around your business.

See the system working 1 / 5

Choose a journey to tryClick a button below. Watch it play, or step through.
Step 1 of 5 · Enquiry receivedMonday · 08:47

Your team is on site.
The phone still rings.

Missed installation enquiryPhone
“Hi, I’m looking to replace my boiler. Could someone call me back?”
An enquiry waiting for its next step.
Enquiry captured ✓
Coming next: A useful first reply4s
Click any step to jump aheadAuto-playing · You can take control

Illustrative workflow · Your team stays in control

Business automation,
backed by practical delivery.

207Projects
completed
52Training sessions
delivered
Microsoft PL-300Certified in data analysis
Before you spend more on enquiries

The work is good.
The follow-up is where jobs slip away.

It’s often a small gap in the process. A missed call. An unanswered quote. A happy customer who never hears from you again.

01 / MISSED ENQUIRIES

You’re on the tools.
They’re calling the next installer.

Calls and web enquiries arrive while your team is already busy. The homeowner still needs an answer.

Give every suitable enquiry a next step.A relevant reply collects useful details and brings the conversation to your team.

Watch the enquiry example

02 / QUIET QUOTES

The quote is sent.
Then everyone gets busy.

A homeowner may have a question, need a reminder, or be comparing quotes. Silence doesn’t tell you which.

Follow up with context.Bring their questions back, record the outcome and stop chasing when the conversation is closed.

Watch the quote example

03 / PAST CUSTOMERS

A job is finished.
The relationship shouldn’t be.

You delivered the installation. But the review, recommendation and next service still need a conversation.

Stay useful after the job.Timed WhatsApp follow-ups help you ask for reviews, encourage referrals and bring customers back.

See the retention system

One customer journey.
Three places to improve it.

Start with the gap that matters most to your business.

01

Win the next job.

Reply to enquiries, follow up quotes and give your team a clear next action.

Enquiry & quote follow-up

02

Bring the customer back.

Reviews, referrals and timely service reminders after the installation.

AI Retention System

03

Know what worked.

See which sources bring jobs, where enquiries stop and what is profitable.

Automated Daily Reporting

Before the installation

Give every opportunity
a useful next step.

New enquiries, quiet quotes and people who weren’t ready before need different conversations. Here’s how the follow-up can work.

A missed call. A web enquiry.
A homeowner who needs a reply.

Example workflow

  1. 01

    Acknowledge the enquiry.

    Send a relevant reply through a connected channel so the homeowner has a clear next step.

  2. 02

    Collect useful details.

    Ask about the installation, postcode and timing, then bring the conversation to the right person.

  3. 03

    Arrange the survey.

    Offer suitable availability, confirm the booking and send agreed reminders. Your team handles the technical decisions.

Watch the enquiry move forward

The exact steps depend on your systems and customers. Pricing, technical advice and contact decisions stay with your team.

Find the gap in my process

Products you can actually see

Start with one system.
Build from there.

Two ready-to-demonstrate products. More automation modules can be added as your business grows.

Which one suits my business?

Product 01 · Customer retention

A genuine Google review

Automated WhatsApp system

AI Retention System

Turn completed installations into genuine reviews, neighbour referrals and repeat service opportunities through useful, timed WhatsApp conversations.

  • Request Google reviews after completed jobs
  • Encourage referrals with suitable incentives
  • Send relevant annual service reminders
  • Keep track of customer follow-up opportunities
Product 02 · Business visibility

Reporting, without the spreadsheet chase

Automated reporting system

Automated Daily Reporting

Stop waiting for manual spreadsheets. See which sources produce enquiries, surveys, won jobs and profitable work in one connected reporting view.

  • Bring CRM, job and marketing data together
  • See source-to-booking conversions
  • Monitor revenue, costs and job performance
  • Refresh reports without manual consolidation

Start with the gap that matters most. Your messages, connections and reporting are agreed around your business.

Talk through my workflow

Start with the tools you already use. The reporting demo connects these platforms.

ServiceM8GoogleHubSpotGoHighLevelQuickBooksXero

The right connections depend on your setup, account access and available integrations. We’ll check those before recommending a build.

Put your own numbers to it

What is one more booked job worth to you?

More enquiries aren’t the only way to grow. Explore what a few extra bookings from the enquiries you already have could mean.

Find the practical starting point

Your booking opportunityIllustrative scenario

1 job10 jobs

£100£10,000
Potential additional
monthly revenue
£2,500

Additional jobs × your average job value. This is a revenue scenario, not a profit estimate or a forecast. Actual bookings depend on your enquiries, suitability, capacity and process.

A heating & air conditioning example

Your records show
where to look first.

In one business’s historical records, 4,129 enquiries led to 752 booked surveys and 293 won jobs.

Which enquiries were suitable? Which quotes are still open? Where did the conversation stop? These are the questions worth asking before buying more enquiries.

Review my enquiry journey

One business’s historical funnelRecorded activity · Historical snapshot
01 · Enquiries recorded4,129
18.2% enquiry → booked survey
02 · Surveys booked752
39.0% booked survey → won job
03 · Jobs recorded as won293

Bars show each stage as a share of recorded enquiries. This is a historical snapshot, not a before-and-after result. Some enquiries are unsuitable, still active or lost to another installer; not every unconverted enquiry is recoverable.

Mazhar Shakeel, AI and automation consultant

Mazhar ShakeelYour automation & reporting partner
The person behind the systems

Someone who understands
the workflow and the numbers.

I build AI automation and reporting around how your business actually works. That means understanding what happens to an enquiry, where your team loses time, and which numbers help you decide what to fix next.

You’ll work directly with me from the first conversation to the implementation. We’ll start with one useful improvement and agree the scope before building.

207 completed projectsMicrosoft PL-300 certifiedAutomation + reporting

Meet me on LinkedIn

“He gets the job done accurately and provides clear direction for the project.”

Andrea L. · Client feedback

“He clearly defines the problem statements and works on each one thoroughly.”

Karunya S. · Client feedback

“He is quick to respond to needs and emails and understands complex problems quickly.”

Annemarie M. · Client feedback
Read four more client reviews

“We are grateful for the outstanding service we received and look forward to the opportunity to work with Mazhar again in the future. Thank you, Mazhar, for a job exceptionally well done!”

Philip O. · Client feedback

“Thank you for all of your help! Mazhar was very professional and the project was completed to the top standard and in very good time!”

Alexander B. · Client feedback

“He was patient to explain how things worked and to work around our unique needs.”

Abby P. · Client feedback

“Completely happy with the result that helps me in my daily work.”

Christopher D. · Client feedback
Here’s how we start

A useful 20 minutes.
Written next steps to keep.

Check my business fit

  1. Step 01

    Check your business fit.

    Answer the short business questions below. See your result and copy your summary if you’d like to share it.

  2. Step 02

    Message me “REVIEW”.

    Paste your summary into our LinkedIn conversation, or send “REVIEW”. We’ll agree a time to talk through your enquiry process.

  3. Step 03

    Keep your next steps.

    After the conversation, I’ll send your three-point summary. Any implementation comes with a separate scope and price first.

Your written takeaway

  • What’s working in your current process
  • What’s worth checking more closely
  • The practical next step we discussed

No CRM login or customer data needed for the initial conversation. The review is free, with no obligation to buy.

One practical starting point

Let’s find the job
your follow-up is missing.

Start with a free 20-minute conversation. We’ll look at how enquiries become surveys, quotes and jobs, then choose one practical improvement to consider.

  1. 01Talk through your current enquiry process.
  2. 02Identify where a useful next step is missing.
  3. 03Get a written three-point summary afterwards.

Best suited to established installation teams with 6+ people, £500,000+ turnover, enquiries from paid ads and capacity for more work. Implementation has a separate scope and quote.

Prefer a LinkedIn conversation?

Free 20-minute reviewStep 1 of 2

Is this right for your business?

Check your fit, see your next step and start a conversation with me on LinkedIn.

  • Installation teams
  • 6+ people
  • £500,000+ turnover
  • Paid ad enquiries
  • Capacity now
What do you install?

No email or phone number needed. Your answers stay on this page. Nothing is sent automatically.

Enable JavaScript to use this check, or talk to Mazhar on LinkedIn.

Before we talk

Practical questions.
Clear answers.

If your setup is different, we can start there. The system should fit your business.

Which system should I start with?

Start with the biggest gap. If enquiries or quotes stop moving, we’ll examine response and follow-up. If past customers rarely return or recommend you, the retention system may be useful. If you can’t see what is happening across your platforms, reporting can help you decide what to improve.

Will I need to replace my CRM or other software?

I start with the tools you already use. We’ll check their available integrations, account access and limitations before recommending a build. Any extra software or ongoing costs will be included in the scope.

We already have an advertising agency. Can this help?

The focus is what happens after an enquiry reaches your business: response, qualification, quote follow-up, repeat opportunities and measurable outcomes. It can work alongside your existing advertising.

What does the free review include?

A 20-minute conversation about your current process, followed by a written three-point summary: what is working, what is worth checking, and the practical next step we discussed. A detailed audit or implementation is quoted separately.

What does implementation cost?

It depends on the system, connections and work needed. After understanding your setup, I’ll give you a separate scope and quote, including any ongoing platform costs. The initial review is free and there is no obligation to buy.

Does the system take over from my team?

Your team stays in control of pricing, technical advice, customer suitability and the conversations that need a person. The automation handles agreed follow-up steps and brings replies and useful information back to the right people.

We already follow up. Is there still a reason to talk?

Possibly. We can discuss whether new enquiries, unanswered quotes and past contacts all get a suitable next step, and how you track the outcomes. If your current process already does the job well, I’ll say so.

What happens after I complete the form?

You’ll see your result and a summary of your answers. Copy the summary if you want to share it, then open my LinkedIn profile and paste it into a message, or send “REVIEW”. We’ll discuss a time. The check does not send a message or book a call automatically. If you’re outside the main criteria, you can still ask me about your setup.

Do you need access to our customer data now?

No. Start with a conversation about your process. No CRM login is needed for the initial review. We’ll agree what information or access is needed before any further work.

Your next job might already
be sitting in your enquiries.

Let’s give it a useful next step. Start with your free 20-minute review.

Find my missed opportunities

Free enquiry review20 minutes. Three written next steps.

Check my business fit

Your details.

The business-fit check runs in your browser. It does not automatically send or store your answers. If you choose to copy and send your summary on LinkedIn, you are sharing it with Mazhar through LinkedIn.

Product demonstrations use illustrative customer details and business figures.